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The Newly Revised Mpesa Charges in 2021

In the wake of the COVID-19 pandemic, Safaricom announced that they were waving M-Pesa transaction fees such that, transactions below Ksh1000 were free across the country.

All this was to encourage a cashless mode of payment as a measure to ground the spread of the virus.

The Telecommunications company released a press statement in December of 2020 stating that they were going to adjust charges of their mobile money services effective from the 1st Jan 2021.

Safaricom’s Chief executive, Peter Ndegwa, announced that the decision was made following the termination of the free transaction rates during the pandemic. M-Pesa tariffs have reduced by 45% after an agreement between the network company and the Central bank of Kenya.

However, the operator still maintains its “M-Pesa Kadogo” tariff charges. All transactions below ksh100 are free.

This table below illustrates the amount of money and charges M-Pesa users are allowed to transact from the 1st  of January 2021.

Min(KSHs.) Max(KSHs.) Charges(KSHs.)
49 Free
50 100 Free
101 500 6
501 1000 12
1001 1500 22
1501 2500 32
2501 3500 51
3501 5000 55
5001 7500 75
7501 10000 87
10001 15000 97
15001 20000 102
20001 25000 105
25001 30000 105
30001 35000 105
35001 40000 105
40001 45000 105
45001 50000 105
50001 70000 105
70001 150,000

These changes are also applicable to ATM transactions among other transactions such as sending money to other networks and unregistered users.

Sending Money to Unregistered Users

Unregistered M-Pesa users can also receive and withdraw money as usual.

Safaricom will send a text message on their phone with a 4 digit code that the receiver should use to access their money.

The 4 digit code is a one-time voucher they can use to withdraw the money. Charges for such a transaction are however expensive as compared to the sum that applies to registered users.

Min(KSHs.) Max(KSHs.)  Charges(KSHs.)
1 49 N/A
50 100 N/A
101 500 45
501 1,000 49
1,001 1,500 59
1,501 2,500 74
2,501 3,500 112
3,501 5,000 135
5,001 7,500 166
7,501 10,000 205
10,001 15,000 265
15,001 20,000 288
20,001 35,000 309
35,001 50,000 N/A
50,001 150,000 N/A

ATM Withdrawal

M-Pesa ATM withdrawals are available in most banks around the country.

Select the withdrawal option and your Safaricom line will receive a digital code that expires in a short period. This code will help you access your cash.

Min(KSHs.) Max(KSHs.) M-PESA Charges(KSHs.)
200 2,500 34
2,501 5,000 67
5,001 10,000 112
10,001 20,000 197

 

Agent Withdrawal

While withdrawing at an M-PESA agent, you’ll be charged as follows;

Min(KSHs.) Max(KSHs.) Charges(KSHs.)
49 Free
50 100 10
101 500 27
501 1000 28
1001 1500 28
1501 2500 28
2501 3500 50
3501 5000 67
5001 7500 84
7501 10000 112
10001 15000 162
15001 20000 180
20001 25000 191
25001 30000 191
30001 35000 191
35001 40000 270
40001 45000 270
45001 50000 270
50001 70000 300
70001 150,000 300

Conclusion

It is important to note that, M-Pesa registrations and all deposits are free of charge. Safaricom also allows users to buy airtime for themselves and other numbers free of charge.

These changes also apply to micro-businesses transactions (lipa na Mpesa and their new service Pochi la Biashara)  effective from January 1st,2021.

Registering for a new M-Pesa account requires new users to provide an original Identification Card at any agent outlet as the process only takes a few minutes. 

Angela
Written By

Angie is a Freelance Writer with experience in writing Well-researched, SEO optimized, engaging & informative blog Articles.

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